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From customer service to business planning, we've got it covered on our blog

HR and Grievance Processes

people Nov 20, 2017

Debbie Silvester - Director - Eckington HR

With Westminster reeling from the current wave of sexual harassment allegations and the devastating consequences that the allegations have on both the alleged victims and the alleged harasser our thoughts must surely be with the families of all those...

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Getting more from what you’ve already got!

finances Nov 13, 2017

Simon Bulteel - Director - Cooden Tax Consulting

I worked with Martin back in 2016 just before Growth Accelerator died, we had a couple of very useful sessions that allowed me to focus on my business in ways that I hadn’t considered before then.

I was a one-man-band then and I was looking for...

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Single or Double Sided business cards?

sales & marketing Nov 06, 2017

Sonny Cutting - Managing Director - Sussex Pages

As a company, we go networking 2-3 days a week. Yet time after time, we get given one-sided business cards. We ask the question why?

  • Why would you use a one-sided business card when you can have double the space?
  • Why would you waste the opportunity to...
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4 Reasons Why Small Businesses Need Process Maps

operations Oct 30, 2017

Terry Hopper - Senior Business Analyst - Middlestone Business Analysis

4 reasons why small businesses need process maps

You might think “process maps” or “Standard Operating Procedures” are only necessary in large organisations. Perhaps you see them as a symptom of bureaucracy....

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3 tips on meeting a deadline...

business planning Oct 23, 2017

John Young - John Young Media

3 tips on meeting a deadline - from a TV journalist who faces them several times a day.

John Young knows all about deadlines. He's been a TV journalist for 28 years, appearing as a
presenter and reporter on BBC South East Today since its launch in 2001. Here he...

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5 Stage Problem Solving

business planning Oct 16, 2017

Martin Riley - The Business Jet Engine

Problem-solving is one of the fundamental skills of a business person. We're paid to solve the problems of our clients. So we need to hone this skill.

Simple problems can be solved with a quick fix or instant reaction. But complex problems need a structured...

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Why Thinking Like a Child is Great for Business

customer service Oct 09, 2017

Paul Matthews - Regional Director (Sussex) - Shopper Annonymous

My 6-year-old daughter is particularly inquisitive and it sometimes feels as though almost everything that she says is a question.

When we are young we naturally ask questions to gain knowledge, to make sense and to understand. Yet as we...

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Re-Marketing/Re-Targeting: What, Why and How

sales & marketing Oct 02, 2017

Matt Southam - Director - MJS Media

Remarketing: the process of marketing your products and services to those who have already expressed an interest in them.

In this blog, we will look at ways that you can do this, the benefits (as well as some negatives) and how remarketing is more...

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The Importance of Good Financial Information

finances Sep 18, 2017

Peter Watters - Director - McPhersons Chartered Accountants & Tax Advisors

Accounting is just about the numbers, making sure a business is doing everything by the book, submitting the correct information to HMRC at the right time, keeping everything legal, right?

Wrong!

Taking this kind of...

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What is business planning?

business planning Jul 21, 2017

Definition: In simple terms, strategic business planning is a series of logical and creative steps to identify the long-term business objectives ranked by importance.

Or - A fresh view on how we want to improve our business. 

If we're going to be strategic, we want to improve the areas that will...

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