From customer service to business planning, we've got it covered on our blog
For every business, success or failure will ultimately be determined by how well you know your customer and how well you meet or exceed their expectations.
Do you know what your customer truly values? And do you know what they really want from you? What is their pain point?
If you know the answer to...
Plan to Fail!
As the old adage goes – failing to plan is a plan to fail.
According to the Telegraph, prior to 2020 (!) 20% of new businesses failed to make it past their first year, and a staggering 60% went bust within their first three years.
The primary reason – They didn't have a...
Your money mindset is your unique set of beliefs and your attitude about money. It drives the decisions you make about saving, spending and handling money. When it comes to running a business your money mindset is critical to its success.
According to Marc Pearlman of the...
Let’s be honest – running a business isn’t easy.
And let’s be even more honest – being a super-successful entrepreneur is even harder.
But it is possible, with the right mindset, determination and the development of any missing skills.
So which skills are most important...
What do your customers truly value?
Are they telling you themselves?
Do you know what they really want from you?
If we're trying really hard to create happy customers, it's a good idea to make sure it's working. We need to be listening to our customers, understanding their experience with our business,...
First - what are operations?
Operations are all the systems and process that help you deliver your product or service; this might be how you manufacture and deliver goods, how you...