It doesn't matter how fast you travel...
if you arrive at the wrong destination.

Do your operations really serve you?

First - what are operations?
Operations are all the systems and process that help you deliver your product or service; this might be how you manufacture and deliver goods, how you...

Terry Hopper - Senior Business Analyst - Middlestone Business Analysis

4 reasons why small businesses need process maps

You might think “process maps” or “Standard Operating Procedures” are only necessary in large organisations. Perhaps you see them as a symptom of bureaucracy....